![]() ![]() ![]() *2.9% of the total transaction amount + $0. Our goal is to continue managing operating expenses with discipline, while ensuring we support the growth in our business. Breakfast, lunch, dinner and more, delivered safely to your door. Need Answers Fast Find what you need here. We hire the best and expect the best from our team.Ĭredit card processing: With the exception of Storefront (where you only pay a credit card processing fee* with no additional commissions, monthly fees or per-order fees), all DoorDash offerings include credit card processing, so you have less to worry about when it comes to overhead expenses. Delivery & takeout from the best local restaurants. Technology platform costs: It takes a world-wide, world-class logistics, engineering, coding, marketing, and operations team to keep the DoorDash app and website, our Merchant Portal and tablet, and our Dasher app running. Uses at least one number (0-9) and special characters ( ) Change my. We aim to answer 90 of Drive phone calls within 2 minutes and 90 of emails within 24 hours. The support user interface is clear and easy to navigate. Restaurant Support: Methods of Contacting Support There are three ways to contact Drive Support (also see Help Center article here). Some of DoorDash support’s strengths include easy access through the app, generous chat access (more than many other platforms) and the direct customer service number given above. ![]() When something goes wrong with an order, we have a 24/7/365 team of people ready to help solve customer issues, so they’ll continue to order from your business. Doing better: suggestions for DoorDash driver support and Dashers. Learn more about the Dasher Community at Dasher Central.Ĭustomer service and support for consumers, merchants, and Dashers: Customers, business owners, and Dashers all have unique needs that often need addressing immediately. Here are some of the items they cover:Īdvertising and marketing: Being on the DoorDash app puts your business in front of new customers every day.ĭelivery driver costs: We empower our community of Dashers, who make every delivery possible, by providing them flexible earning opportunities with competitive local pay, promotional pay, 24/7 support, third party insurance, and exclusive discounts. DoorDash charges fees and commission rates to bring value to your business and community. ![]()
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